All XDrone products are warrantied against defects in material and workmanship for a period of 30 days. Our return policy allows 30 days from the date of delivery to return products, provided it is new unused and in the original packaging as received. We highly recommend that the buyer thoroughly inspect the purchased product before using it. We charge a 20% restocking charge on all returned items. Return shipping is the responsibility of the buyer. We cannot accept returns for any reason after 14 days from the date of delivery. A credit will be issued after the item is inspected and accepted.
All shipping damages must be claimed with the designated shipper. Check the shipping carton for damage before signing the bill of lading.
If an item is opened and deemed to be defective within 14 days from the date of delivery, please contact us at x-drone.us for return instructions. A X-Drone RMA is required when returning defective merchandise. When returning your order please include a copy of your order number with date purchased, your X-Drone RMA and the reason for the return.
Warranty shall not apply to: products which are used for a purpose other than which they were designed for or which have been altered in any way that would be detrimental to the performance or life of the product. Misapplication, misuse or negligence will revoke the warranty.